MiSmile Conference & Community Awards Gala 2023

A huge thank you to the 450 MiSmilers that joined us on Friday 21st April for the MiSmile Conference & Community Awards Gala!

Thank you for making this the biggest and best MiSmile event yet – your participation and engagement was unmatched, and we hope that you enjoyed it as much as we did!

If you weren’t able to be with us, do not worry! Here’s a roundup of everything that went down at the Conference and Gala.


It’s time to THRIVE
Dr Sandeep Kumar

We kicked off the day with a rousing speech from our very own Dr Sandeep Kumar. Sandeep spoke about how you can THRIVE with MiSmile by implementing small changes that will generate big results –

T – Target Market
H – How
R – Reputation
I – Innovate
V – Value
E – Evolve

MiSmile Conference 2023 - Dr Sandeep Kumar
Dr Sandeep Kumar – It’s time to THRIVE

Harnessing the explorer’s mindset
Lucy Shepherd

Next up was a change of pace, led by Professional Explorer Lucy Shepherd. You might be wondering what exploring has to do with dentistry – but Lucy showed us how her experiences of navigating uncharted terrains has taught valuable lessons on the mindset you need to THRIVE.


The continuing Invisalign opportunity
Markus Sebastian & Sreelakshmi Kolli

Markus Sebastian and Sreelakshmi Kolli joined us from Align Technology to present just how Align is continuing to open up new opportunities for Invisalign doctors. MiSmile is Align’s most digital group, and with new innovations in iTero and Smile Architect, the time to convert more patients to Invisalign than ever before is now.


Building your personal brand
Shaz Memon

The ever-engaging Shaz Memon joined us just after lunch to lead a brilliant session that dispelled influencer myths, and gave no-nonsense, hands-on advice on how you can build your personal brand (without falling into the “w**ker quadrant”)!

MiSmile Conference 2023 - Shaz Memon
Shaz Memon – Building your personal brand

Breakout rooms

Smile Architect masterclass
Dr Mark Hughes

For our Clinical breakout room, Dr Mark Hughes joined us to show exactly how you can use Align’s latest digital ortho-restorative innovations to maximise your workflow and patient experience – and how to use this in-face visualisation to convert more patients to Invisalign treatment.

Open Day & patient experience workshop
Lucy Patel

The inspirational Lucy Patel led our practice team breakout room, with a session on how to make every day an Open Day in your practice. This was chock-full of practical tips and information on how to ensure your Invialign consultations are fully-booked, and patients always have the best experience – so they just can’t say no to treatment with you!

MiSmile Conference 2023 - Lucy Patel
Lucy Patel – Open Day & patient experience workshop

Mastering your Invisalign Business Podcast LIVE
Dr Sandeep Kumar

Next, Sandeep was joined on stage by special guests Andy Acton, Justin Leigh, Dr Sam Hainsworth, and Laura Johnson for a LIVE recording of the Mastering your Invisalign Business Podcast. Sandeep grilled his guests on everything Invisalign – from putting the hard work in, to having faith in yourself to convert more leads.


MiSmile Community – what’s next?
Cat McLennan, Fiona Harrison & Charlie Sandhu

We rounded up the day with a HUGE MiSmile Network announcement – the next steps for the MiSmile Community. You’ve asked for MiSmile to give you more, and we’ve listened. We’re introducing a Community League Table, win sharing, MiSmile Meetups, and the MiSmile Mentorship Programme.


MiSmile Community Awards & Gala

Our amazing Conference was topped off by an enthralling Community Awards & Gala, in aid of Operation Smile.

We were delighted to present a cheque for £203,734 to Operation Smile! We could not have raised this amount without the support of you, our MiSmilers. Thank you, you have helped change the lives of 1,358 children, who would otherwise have their quality of life drastically altered by debilitating cleft conditions.

We’re still counting the additional donations the Gala raised – an additional thank you to everyone who attended, bought raffle tickets, and played our charity casino tables.

The biggest hits of the night included the amazing Singing Waiters and our 360 camera, before we topped off the night with our MiSmile Community Awards!

Please join us in congratulating all of the MiSmile Community Award Winners, Highly Commended, and Shortlisted entrants! You have all gone above and beyond, and put phenomenal work into your practices – we are so proud to call you MiSmilers.

MiSmile Gala 2023
MiSmile Gala 2023 – The Singing Waiters

Community Award Winners

Best Open Day – Smil

Best Patient Conversion – Octagon Dental

Best Practice Manager – Tracy Khan of Waldron Dental Clinic

Best Social Media – The Cathedral Dental Practice

Best Treatment Coordinator – Danah Bevan of The Cathedral Dental Practice

MiSmile Network Practice of the Year – Abbey House Dental & The Cathedral Dental Practice

Biggest Case Volume – Outstanding Contribution to Operation Smile – Diamond Smile

Practice Brand of the Year – Gransha Dental

Rising Star – Chris Hajistilly of Peartree Clinic

Team of the Year – Dental Perfection


Let’s be social!

You can catch up with all the goings on on Instagram by following @mismilecommunity and @drsandeepkumar_.

If you have any more Conference or Gala content to share, please tag #thrivetogether – we want to see you THRIVING!


Thank you again to all of those that attended – we hope you had an amazing time!

If you have any questions about the MiSmile Conference & Community Awards Gala, please contact hello@mismile.co.uk.

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